How to shop with Clinico

We have tried to make our web site easy to buy from by explaining what each of our products does in plain English.
We have also included full test instructions for you to read before buying a product (where applicable). These instructions will also be included with the product when delivered to you.

How to Buy?

To find a product follow the categorised links using our menus on the left and right of our catalogue pages.
When you find a product you want click the 'Add to Basket' button and choose how many you want. You can add as many products as you like to your basket.
Once you have finished shopping simply click the 'Go to Checkout & Pay' button on the basket page. You will be asked for your name, contact and delivery details before being asked for your credit or debit card details.
After completing the checkout process you will be shown a page and sent an email to confirm we have received your order.

Security

We use industry standard Secure Socket Layers (SSL) and digital certificates to encrypt your details and keep them safe at all times.

Postage and Packaging

P&P is free on all our products.

Delivery

• Delivery can only be made to addresses in the EU.
• It is our aim to dispatch all orders on the same day.
• Despatched in plain unmarked packaging.

Tax

All prices quoted are inclusive of VAT at 17.5%

Discount for Returning Customers

If you have an offer code you can use it when checking out to claim your discount.

Disclaimer

The information contained on this web site is intended for general use only and should NOT take the place of a visit to a doctor, nor should it substitute the advice of your doctor.

Questions or Complaints

If there is any further information you require about our site please don't hesitate to phone, write or e-mail us. All contact details can be found on our contact page.

If you have any complaints about our site or a purchased product, please e-mail us at complaints@clinico.co.uk where your complaint will be dealt with promptly and efficiently.